Time To Renovate — SMS Privacy Policy

SMS Communications & Privacy
Time To Renovate (“we,” “us,” or “our”) uses SMS (text messaging) solely for one-to-one, project-related communication between our Project Managers and customers with active or upcoming renovation projects. SMS messages are intended to support project execution and coordination and are not used for marketing or promotional purposes.
By providing your mobile phone number to Time To Renovate and consenting to receive SMS messages, you acknowledge and agree to the practices described in this SMS Privacy Policy.

Types of SMS Messages
SMS messages sent by Time To Renovate may include, but are not limited to:
Scheduling and appointment coordination
Project status updates
Site access or logistics confirmations
Direct communication with your assigned Project Manager related to your renovation project
Message frequency varies based on project activity. Message and data rates may apply.

Information We Collect and How It Is Used
When you opt in to receive SMS messages from Time To Renovate, we may collect and use the following information:
Your mobile phone number
Your name (if provided)
Project-related message content
Message timestamps for compliance, operational, and record-keeping purposes
This information is used exclusively to facilitate direct communication related to your specific renovation project.
Time To Renovate does not sell, rent, share, or disclose mobile phone numbers or SMS message data to third parties for advertising, marketing, or promotional purposes.
SMS messaging is delivered using Microsoft services and carrier-approved messaging infrastructure, in accordance with applicable telecommunications regulations.

Consent & Opt-In
You may opt in to receive SMS messages by voluntarily providing your mobile phone number to a Time To Renovate representative and explicitly consenting to receive text communications during project onboarding or ongoing project coordination.
Message frequency varies. Message and data rates may apply depending on your mobile carrier and service plan.

Help & Opt-Out Instructions
For assistance with SMS messaging, you may reply HELP at any time or email [email protected].
You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you explicitly re-opt in.

Data Protection & Security
Time To Renovate takes reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure. SMS messaging is provided for convenience and should not be used to transmit sensitive personal, financial, or confidential information.

Contact Information
If you have questions regarding this SMS Privacy Policy or our SMS messaging practices, please contact:
Time To Renovate
📧 Email: [email protected]
📞 Phone: 416-288-9988
🌐 Website: https://www.timetorenovate.ca